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Monthly Archives: October 2012
Sink or Swim: Businesses Must Overcome ‘Generational Divide’ to Deliver Availability
by Nelson Phillips, Professor of Strategy and Organizational Behaviour at Imperial College London The media is rife with stories of interrupted services and technical hitches; only recently Lloyds Banking customers were unable to access their accounts. The issue of availability, … Continue reading
SunGard’s Recovery Services at a Glance
When a business is unavailable for just 24 hours, research* shows that almost half its customers will assume it has folded and take their business elsewhere. 3,500 man years of experience handling over 3,400 invocations with 100% invocation success 100,000 … Continue reading
Business on Demand
by Nelson Phillips, Professor of Strategy and Organizational Behaviour at Imperial College London Over the last few years, there has been a dramatic shift in consumers' expectations about how they interact with businesses. Constant access to an organisation and its … Continue reading
SunGard Manged Hosting Services at a glance
Over 3,000 businesses have selected our state of the art data centres as the right home for their mission critical applications and equipment. Supporting more than 30 platforms –including virtualised environments A dedicated, redundant global network Cloud-based Infrastructure as a … Continue reading
Generational Divide Dictates Business Availability
According to a recent roundtable event, hosted by SunGard Availability Services, it is a ‘generational change’ that is impacting how information is accessed, used and needed within organisations. The roundtable panel*, including representatives from Imperial College London, Intellect, BDO LLP … Continue reading
Employee Quick Fire questions for Perry Wald – Product Architect
Perry joined SunGard Availability Services in 2008 as a solutions architect from a City consultancy where he designed production environments and disaster recovery systems for large banks, handling every aspect from power and cooling to switching on servers and migrating … Continue reading
Customer survey scores hit five year high
Our thanks to the 200 randomly-selected customers who took the time to participate in this year’s Customer Satisfaction Survey, giving us valuable feedback on our services. We have now analysed the results, which show that overall satisfaction with SunGard Availability … Continue reading
VOTE NOW in the Annual V3 Technology Awards 2012
SunGard Availability Services recently made it to V3.co.uk’s Technology Awards 2012 shortlist – as ‘Best Disaster Recovery/ Business Continuity’ provider in the Infrastructure and Security category. Our recently launched Managed Recovery Programme is reputed to be behind the selection. V3 now … Continue reading
How IaaS is helping firms manage seasonal surges
With summer holidays and the Olympic Games still fresh in our minds, chances are you haven’t given Christmas a thought yet. Unless you’re in the retail, distribution or hospitality industries, in which case you’ll have been gearing up since at … Continue reading






