Business Continuity

Diabetes UK Case Study

7th November 2012

Diabetes UK is the leading charity that cares for, connects with and campaigns on behalf of people affected by and at risk of diabetes. The charity’s business continuity plan had developed piecemeal over several years and the end result was an unwieldy 83 page tome that was no longer fit for purpose. Aware that disruption to the charity’s operations would be devastating for those who rely on it for support, the charity recognised that it needed to tear up the existing plan and make a fresh start. Acting on a recommendation, Diabetes UK turned to SunGard Availability Services for help.

SunGard services used:

  • Business Continuity Consultancy – Business Impact Assessment, Avoidance & Mitigation Recommendations, BC Policy & BC Strategy Development, Incident Management Framework, Business Recovery Plans.
  • Workplace Recovery.

“Our SunGard consultant pulled out all the stops to complete a lot of work in a very short period of time. We asked a lot of SunGard and they absolutely stepped up to the mark.”
Deirdre Kehoe, Head of Planning and Performance, Diabetes UK

For more information about this case study you can download it from the SunGard website

Up-time systems. On-time delivery. Real-time expectations. All-time is here. Customers can’t wait. Operations can’t slow. Services can’t falter. Deadlines can’t lapse. Down-time is not an option. IT must function all of the time. Because business functions on IT – all of the time. When you put your trust in us, your applications, data and systems will always be up and running – and working at peak efficiency. SunGard Availability Services. Because everything is all-time.


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