So your data, sitting in resilient clouds and data centres is undoubtedly more resilient and more available, you only have to look at SunGard’s 2012 Invocations Statistics to see that. A remarkable change from a decade ago. Of course, that is somewhat meaningless unless your people can connect to the data and use it…
The learning points from Hurricane Sandy highlighted the folly of building recovery plans with a single Workplace Recovery approach. The businesses that relied upon a work from home contingency plan were left high and dry when local communications and power failed. Their people either couldn’t travel too far or were reluctant to do so. ‘Near-and-far’ Workplace Recovery strategies has never been more relevant. Being local and convenient to your people is the prerequisite to not just sustain recovery but to enable it to happen in the first place.
Dedicated workplace customers had a clear advantage over their rivals with shared recovery. As the storm approached, they were already up and running they simply made final checks. They remained available to do business before, during and after the storm had passed by. Recovery performed by shared customers, in many instances lagged behind dedicated customers by as much as two days or more. The recovery scripts and plans of some shared customers were little more than shelfware and out of date. The discipline of managing and administrating availability is too onerous for many firms so perhaps more thought and different approaches are required in that area too.
So is dedicated workplace recovery the right solution for your business? Maybe – but you should read our white paper on dedicated workplace recovery first before you arrive at a decision. It has contributions from some of the leading lights in enterprise availability and will challenge any preconceived ideas that you might have. Dedicated Workplace Recovery is no longer the sole preserve of the banks. It’s grown rapidly as firms increasingly create a mix of shared, dedicated, near-and-far site recovery options into their people recovery strategies to build-in resilience and flexibility; optimise their chances of availability and maximise staff productivity to deliver a return on investment even when disruption strikes. Happy reading.