Tag Archives: Survey

Delivering the Available Enterprise ‘At a Glance’
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Posted on 07/02/2013 by

SunGard Availability Services has produced this simple infographic that gives a ‘state of the nation’ snapshot of availability: what it is, the factors driving it, the benefits and, most importantly, how organisations can become ‘available enterprises’ in their own right. The … Continue reading →

Posted in Available Enterprise, BYOD, Consumerisationof IT, Data Availability, Enterprise availability, Infrastructure as a Service, Roadmap, Uncategorized | Tagged , , , , , , , , | Leave a comment

A Roadmap to Creating an Available Enterprise No 1
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Posted on 22/01/2013 by

Let your customers do the talking One of the most surprising findings from the research* that formed the basis of our ‘Delivering the Available Enterprise’ report was that only four out of ten respondents believed failing to be available would … Continue reading →

Posted in Available Enterprise, Business Continuity, Business Disruption, Enterprise availability, Research, Roadmap | Tagged , , , , , , , , | Leave a comment

Sink or Swim: Businesses Must Overcome ‘Generational Divide’ to Deliver Availability
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Posted on 30/10/2012 by

by Nelson Phillips, Professor of Strategy and Organizational Behaviour at Imperial College London The media is rife with stories of interrupted services and technical hitches; only recently Lloyds Banking customers were unable to access their accounts. The issue of availability, … Continue reading →

Posted in Available Enterprise, Data Availability, Enterprise availability, Research | Tagged , , , , | Leave a comment

Business on Demand
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Posted on 26/10/2012 by

by Nelson Phillips, Professor of Strategy and Organizational Behaviour at Imperial College London Over the last few years, there has been a dramatic shift in consumers' expectations about how they interact with businesses. Constant access to an organisation and its … Continue reading →

Posted in Available Enterprise, Business Disruption, Enterprise availability, Research, Uncategorized | Tagged , , , , | Leave a comment

Customer survey scores hit five year high
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Posted on 11/10/2012 by

Our thanks to the 200 randomly-selected customers who took the time to participate in this year’s Customer Satisfaction Survey, giving us valuable feedback on our services. We have now analysed the results, which show that overall satisfaction with SunGard Availability … Continue reading →

Posted in Consulting, Customer Survey, Recovery Services | Tagged , , , , , , , | Leave a comment

Customer survey results in
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Posted on 11/10/2011 by

Thanks to the 200 customers who took the time to participate in this year’s Customer Satisfaction Survey, giving us valuable feedback on our services. We have now analysed the results, which show that overall satisfaction with SunGard Availability Services continues to be very high at 90%.  It is … Continue reading →

Posted in Business Continuity, Managed Hosting | Tagged , , | Leave a comment

So, what’s the right approach to cloud?
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Posted on 09/08/2011 by

Earlier this year we announced the findings from research collected from surveying 250 CIOs in the UK on their thoughts on cloud computing. You may remember that ensuring security and resilience, cost-cutting and moving to new platforms remained the CIOs’ … Continue reading →

Posted in Cloud Computing, Colocation, Data Centre, Managed Hosting | Tagged , , , , , , | Leave a comment
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UK CIOs Still Lack Confidence In Cloud
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Posted on 03/08/2011 by

Concerns Persist Over Cloud Model Amid Bad Experiences Reveals SunGard Availability Services Research Key findings: 68% of UK CIOs only happy to outsource data which is not critical or sensitive Only 10% of CIOs ‘completely confident’ in security and resilience … Continue reading →

Posted in Cloud Computing, Managed Hosting | Tagged , , , , | Leave a comment
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IT spending survey shows CFOs still wary of the cloud
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Posted on 04/04/2011 by

We promised to bring you the full findings of our IT survey of 100 chief financial officers (CFOs) in mid-sized UK headquartered firms conducted by Vanson Bourn on behalf of SunGard Availability Services. Two thirds (66%) of those responsible for … Continue reading →

Posted in Cloud Computing, Data Centre, Managed Hosting | Tagged , , , , | 2 Comments