Tag Archives: Survey

The CIO–CFO Debate: Mid-Air Collision?
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When it comes to guarding against IT breakdowns, both the CIO and the CFO tend to be typecast into ‘innovator’ and ‘naysayer’ categories, respectively. But cloud computing and virtualisation technologies coupled with security concerns should drive more collaboration across these … Continue reading

Posted in Available Enterprise, Cloud Computing, Cloud Security, Enterprise availability, Enterprise Cloud, Hybrid Cloud, IaaS, Infrastructure as a Service, Private Cloud, Public Cloud, Virtualisation | Tagged , , , , , , , , , , , , | Leave a comment

Delivering the Available Enterprise ‘At a Glance’
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SunGard Availability Services has produced this simple infographic that gives a ‘state of the nation’ snapshot of availability: what it is, the factors driving it, the benefits and, most importantly, how organisations can become ‘available enterprises’ in their own right. The … Continue reading

Posted in Available Enterprise, BYOD, Consumerisationof IT, Data Availability, Enterprise availability, Infrastructure as a Service, Roadmap, Uncategorized | Tagged , , , , , , , , | Leave a comment

A Roadmap to Creating an Available Enterprise No 1
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Let your customers do the talking One of the most surprising findings from the research* that formed the basis of our ‘Delivering the Available Enterprise’ report was that only four out of ten respondents believed failing to be available would … Continue reading

Posted in Available Enterprise, Business Continuity, Business Disruption, Enterprise availability, Research, Roadmap | Tagged , , , , , , , , | Leave a comment

Sink or Swim: Businesses Must Overcome ‘Generational Divide’ to Deliver Availability
Sungard Availability Services UK

by Nelson Phillips, Professor of Strategy and Organizational Behaviour at Imperial College London The media is rife with stories of interrupted services and technical hitches; only recently Lloyds Banking customers were unable to access their accounts. The issue of availability, … Continue reading

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Business on Demand
Sungard Availability Services UK

by Nelson Phillips, Professor of Strategy and Organizational Behaviour at Imperial College London Over the last few years, there has been a dramatic shift in consumers' expectations about how they interact with businesses. Constant access to an organisation and its … Continue reading

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Customer survey scores hit five year high
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Our thanks to the 200 randomly-selected customers who took the time to participate in this year’s Customer Satisfaction Survey, giving us valuable feedback on our services. We have now analysed the results, which show that overall satisfaction with SunGard Availability … Continue reading

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Customer survey results in
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Thanks to the 200 customers who took the time to participate in this year’s Customer Satisfaction Survey, giving us valuable feedback on our services. We have now analysed the results, which show that overall satisfaction with SunGard Availability Services continues to be very high at 90%.  It is … Continue reading

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So, what’s the right approach to cloud?
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Earlier this year we announced the findings from research collected from surveying 250 CIOs in the UK on their thoughts on cloud computing. You may remember that ensuring security and resilience, cost-cutting and moving to new platforms remained the CIOs’ … Continue reading

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UK CIOs Still Lack Confidence In Cloud
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Concerns Persist Over Cloud Model Amid Bad Experiences Reveals SunGard Availability Services Research Key findings: 68% of UK CIOs only happy to outsource data which is not critical or sensitive Only 10% of CIOs ‘completely confident’ in security and resilience … Continue reading

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